KPMG | News | Retail

An overview of global KPMG news:

United Arab Emirates

Consumer loyalty battle in UAE is won through digital-first with a human experience In an era dominated by digital-savvy consumers, UAE brands winning the consumer loyalty battle are those that master digital-first and client-centric automation – while not forgetting about the importance of cr
09 May 2025
Canada

Canadian consumers still opting for in-store shopping, says KPMG report Despite the rise of e-commerce, 61% of Canadian say they mostly shop at brick-and-mortar stores, according to a recent KPMG Canada report.
30 April 2025
United Kingdom

UK consumers continue to cut spending for 2024 While the narrative around the UK economy has bordered on optimism in recent months – with stats suggesting wage growth is finally outpacing inflation – consumers are feel they are less secure than t
08 January 2024
United Kingdom

UK consumers most likely to give unwanted gifts to charity Unwanted Christmas gifts are most likely to be donated to charity, according to new research.
26 December 2023
Canada

Retailers face tough holiday season as Canadians reel back spending Eighty-three percent of Canadians say they will be more careful about what they spend their money on this holiday season compared to last year, according to a recent KPMG survey.
21 November 2023
United Kingdom

Cost of living continues to hit Christmas spending After another year of rampant inflation, more than one-third of Britain’s consumers are planning on downsizing their Christmas spending on gifts.
27 October 2023
Saudi Arabia

Saudi Arabia's top sectors for CX: Retail and Financial Services What sectors offer the best customer experience in Saudi Arabia? In its take on the multifaceted question, KPMG surveyed over 1,500 consumers from across the Kingdom to find out, concluding that reta
06 February 2023
United Kingdom

UK customer satisfaction holds firm in 2022 Even amid difficult trading conditions, UK businesses are managing to maintain their customer satisfaction levels.
18 November 2022
United Kingdom

Inflation and interest hikes to hit UK consumer spending UK households face an unprecedented financial squeeze, according to a new study, as inflation diminishes the value of pay in real terms, while interest rates make borrowing more expensive.
30 September 2022
United Kingdom

Liquidator KPMG withdraws Debenhams redundancy offer Liquidators from KPMG have been facing off with redundant Debenhams workers in Ireland, withdrawing the firm’s offered payment scheme after the retailer’s staff staged sit in protests across Ireland
11 September 2020
United Kingdom

Menswear retailer Moss Bros hires KPMG for restructuring UK menswear retailer Moss Bros is reportedly undergoing a restructuring process, as it struggles to recoup losses over 2020.
08 September 2020
India

The new Indian consumer emerging from the Covid-19 crisis KPMG reports that a new Indian consumer is emerging from the Covid-19 crisis – one that is optimistic, tech savvy and open to a cashless economy.
10 August 2020
Europe

A smoking milestone: EU cigarette consumption below 500 billion Marking a milestone for the European smoking world, the number of cigarettes consumed fell below the 500 billion mark last year for the first time in decades, causing a similar dip in production.
04 August 2020
United States

A new global consumer is emerging, finds KPMG research The post-Covid-19 consumer is financially cautious, tech savvy and more conscious about consumption patterns, according to KPMG. These trends might well be here to stay across the world.
03 August 2020
Australia

Seven ways how consumer behaviour is changing for good Looking beyond the current Covid-19 pandemic and economic crisis, seven trends in consumer behaviour are here to stay.
06 July 2020
United Kingdom

Quiz appoints KPMG for restructuring Fashion retailer Quiz has tapped KPMG administrators to restructure its store portfolio.
25 June 2020
United Kingdom

Supermarket Morrisons calls in KPMG for board review Big Four professional services firm KPMG has been tapped by the UK’s fourth largest supermarket chain to help review its corporate governance.
23 June 2020
Canada

KPMG: Customer loyalty goes beyond points programs Sixty percent of Canadian say points programs aren’t important in keeping the loyal to a brand, according to KPMG.
18 March 2020
United Kingdom

Pure Collection appoints administrators from KPMG KPMG professionals Howard Smith and Will Wright have been appointed joint administrators of cashmere brand Pure Collection.
14 February 2020
Australia

Denim brand Jeanswest falls into voluntary administration Perth-based fashion clothing company Jeanswest has become the latest Australian retailer to enter voluntary administration.
04 February 2020
United Kingdom

Beales poised for administration after KPMG review Around 1000 jobs have been placed at risk, as department store Beales has warned it could collapse into administration without a new owner.
14 January 2020
Australia

Fashion brand Bardot turns to KPMG for administration Melbourne-based fashion apparel brand Bardot has become the latest Australian retailer to enter administration, with KPMG called in to support with the process.
04 December 2019
Australia

Online furniture shop Zanui collapses and turns to KPMG for sale Online home and furniture shop Zanui has been put up for sale after abruptly nosediving into voluntary administration. KPMG has been appointed to oversee the process.
04 November 2019
United Kingdom

KPMG appointed to oversee Watt Brothers administration A family-run retailer has collapsed after more than 100 years in business, seeing almost 300 jobs lost across Scotland.
30 October 2019
United Kingdom

KPMG oversees Lingerie Outlet Store administration Joint administrators from KPMG’s restructuring sector have sold the majority of ecommerce firm Lingerie Outlet Store, safeguarding 26 jobs in Wiltshire.
25 October 2019
United Kingdom

KPMG to help embattled Jack Wills ‘assess all options’ Advisory firm KPMG is set to work with Jack Wills on a possible restructuring, amid talk of a cash crisis at the retailer.
17 July 2019
United Kingdom

Consumers concerned as retailers look to cash in on store data Retailers face a fine balancing act between tapping the potential of new technology such as store monitoring, and being seen as overly intrusive and untrustworthy.
09 July 2019
United Kingdom

Debenhams administrator handed legal threat from Sports Direct Earlier in April 2019, the long-suffering high street entity of Debenhams finally collapsed into a pre-pack administration, wiping out equity for shareholders including Sports Direct.
24 April 2019
United Kingdom

HMV appoints KPMG for second administration in six years UK entertainment retailer HMV has appointed joint administrators from KPMG to oversee the sale or closure of its business.
08 January 2019
United Kingdom

Debenhams calls in KPMG as it mulls store closures Debenhams has tapped up advisers to consider its options, including possible store closures, as the UK high street fixture struggles to renew falling sales figures.
25 September 2018
United Kingdom

Big Four firms wary of Sports Direct's hunt for new auditor As competition rules have led to Grant Thornton having to stand aside as the auditor of Sports Direct, the retail group has been left struggling to replace the firm.
19 September 2018
United States

US retail CEOs expect growth in near term, driven by wave of M&A US consumer and retail industry CEOs expect their firms to grow over the next three years, driven by mergers and acquisitions, as well as strategic alliances.
02 August 2018

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