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Asia
Asia | Regional
03 April 2020
Digital consultancy R/GA launches 'Lean Experience Stack’ offering in APAC
United Kingdom
Europe | United Kingdom
13 March 2020
Customer experience strategy must be board responsibility
United States
North America | United States
11 March 2020
Deloitte Digital's Salesforce Academy adds virtual training for college students
United Kingdom
Europe | United Kingdom
09 March 2020
Five ways organisations can transform customer experience
United States
North America | United States
14 February 2020
Infosys acquires Salesforce consultancy Simplus
Middle East
Middle East | Regional
08 January 2020
Sia Partners launches competition for CX start-ups in Middle East
United States
North America | United States
16 December 2019
Executives say customer experience top priority to spur growth in 2020
United States
North America | United States
12 December 2019
Deloitte launches program aimed at customer engagement
Australia
Oceania | Australia
24 November 2019
Australian retailers enter festive season with a mixed outlook
United Kingdom
Europe | United Kingdom
12 November 2019
Legacy customer contact centres cost UK £2 billion annually
United States
North America | United States
31 October 2019
Navint acquires Salesforce consultancy Statera
United Kingdom
Europe | United Kingdom
17 October 2019
Chief Customer Officer is key in the customer economy
United States
North America | United States
09 October 2019
KPMG partners with Salesforce on Connected Enterprise offering
United States
North America | United States
07 October 2019
Sikich buys Saleforce experts NexGen Consultants
India
Asia | India
23 August 2019
Cognizant helps MG Motor India with Hector SUV sales experience
Europe
Europe | Regional
07 August 2019
Horváth & Partners launches Customer Relationship Management arm
India
Asia | India
30 July 2019
EY boosts CRM capabilities through acquisition of C Centric Solutions
Asia
Asia | Regional
25 July 2019
SAP consultancy itelligence picks up Thai specialist ISS Consulting
United Kingdom
Europe | United Kingdom
03 July 2019
How ThirdSpace uses PSA to better forecast revenue and demand
South Africa
Africa | South Africa
03 July 2019
Businesses today must invest in understanding the customer from every perspective
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