Boston Consulting Group | News | CRM

An overview of global Boston Consulting Group news:

Australia

The customer experience imperative for trust in governments In a new report, Boston Consulting Group (BCG) and Salesforce have established a “clear link” between the customer experience in government digital services and overall trust in the government.
19 April 2020

More Boston Consulting Group news

Australia

Australia lags peers in BCG’s ‘intelligent city’ index, but foundations in place Global management consultancy Boston Consulting Group (BCG) has released its inaugural research index of the world’s most ‘intelligent cities’, with Australia’s metropolitan centres lagging behind th
31 August 2026
India

BCG India chairman Janmejaya Sinha appointed to RBI central board Janmejaya Sinha, chairman of Boston Consulting Group in India, has been appointed a part-time, non-official director on the central board of the Reserve Bank of India.
31 August 2026
Australia

Governments urged to streamline AI approvals to unlock public value Public sector organisations are facing growing pressure to move beyond high-level principles in the risk frameworks that guide AI adoption, and to simplify the complex, duplicative approval processes
24 August 2026
Australia

BCG brings organisational change expert Kristy Ellmer to Australia for AI client roadshow As AI rapidly reshapes industries, jobs and business models, Boston Consulting Group (BCG) is bringing one of the firm’s leading organisational transformation experts – Kristy Ellmer – to Australia t
21 August 2026

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