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Australia
Argon & Co partners with Kaizen Institute to support retailers
Operations strategy and transformation consultancy Argon & Co has teamed up with the Kaizen Institute to support Australian and New Zealand retailers with performance improvement and store optimisati
09 July 2025
Canada
Cost savings still trump buying local, finds PwC report
Although Canadians express a willingness to buy locally produced food, most will still choose a lower-priced imported product, according to a recent PwC report.
08 July 2025
United Kingdom
How AI can transform the product experience
Ten years on from the development of digital product information management (PIM) systems, many retailers are still facing the same challenges when it comes to showcasing high quality, accurate produ
04 July 2025
Middle East
Bain & Company: Six trends in the future of retail
Retailers are navigating a rapidly evolving landscape, with significant transformations expected in the next five to ten years.
23 June 2025
United Kingdom
Poundland sold for £1 in ironic rescue deal
Famous discount chain Poundland has been sold for the price of one of its own items, in a deal which sees Gordon Brothers acquire the brand for £1.
16 June 2025
Middle East
Online shopping now a mainstream channel for a third of UAE and KSA consumers
Over the past five years, the UAE and KSA markets region have seen a dramatic shift toward online shopping.
03 June 2025
United Kingdom
M&S hackers may have gained access via IT partner TCS
A major cyber breach at UK retailer Marks & Spencer has thrust its IT services provider into the spotlight.
02 June 2025
United Kingdom
How British brands can survive if they embrace data and an agile strategy
With the UK’s largest brands continuing to face pressures, economic challenges and disruptions, adopting an agile strategy and operating model is becoming more important than ever, writes Jon Bance,
02 June 2025
United Kingdom
Textile recycling revolution in Europe could be boon for sustainability
A major shift towards increasing polyester textile recycling could have a huge impact on both social and environmental sustainability – but these efforts will not succeed without significant policy c
29 May 2025
United Arab Emirates
Dubai and Abu Dhabi the top relocation choices for the world’s rich elite
With so many world-class offerings, it does not come as a major surprise that the United Arab Emirates attracts so many rich and super rich people from around the world.
19 May 2025
Middle East
Emerging trends in the GCC’s fast-growing retail sector
The Gulf Cooperation Council (GCC) is witnessing a retail renaissance, with the sector growing at a CAGR of nearly 5% to reach over $390 billion by 2028.
19 May 2025
United Arab Emirates
Consumer loyalty battle in UAE is won through digital-first with a human experience
In an era dominated by digital-savvy consumers, UAE brands winning the consumer loyalty battle are those that master digital-first and client-centric automation – while not forgetting about the importance of cr
09 May 2025
Middle East
AI agents are becoming the new middleman in the online buying process
AI agents – autonomously operating robots that mimic a human person – are increasingly becoming the middleman in the marketing funnel, according to research from Bain & Company.
02 May 2025
Canada
Canadian consumers still opting for in-store shopping, says KPMG report
Despite the rise of e-commerce, 61% of Canadian say they mostly shop at brick-and-mortar stores, according to a recent KPMG Canada report.
30 April 2025
Germany
German sustainability-minded consumers look to second-hand and organic products
Renting instead of buying, second-hand instead of brand new, local food instead of flown-in from halfway around the world: Germans are opting for sustainable lifestyle choices in a variety of differe
29 April 2025
Europe
EU retailers offering Buy Now Pay Later must comply with new CCD2 rules
The second Consumer Credit Directive (CCD2) is set to come into effect next year, introducing stricter rules on lending rates and costs.
23 April 2025
United Kingdom
Customer services can benefit from AI integration
A new Capgemini study has surveyed the opinions of consumers on customer services.
15 April 2025
Asia
The grey market: What brands can do to safeguard customer loyalty
The unauthorized sale of genuine products online, known as the grey market, is increasingly attracting consumers with discounted prices and fast delivery.
03 April 2025
United States
Global consumers switch to private labels amid price sensitivity
Global consumers, driven by price sensitivity, have sharply increased their purchases of private label products, according to Simon-Kucher’s Shopper Study 2025.
24 March 2025
Asia
On-demand platforms add over Rp 90 trillion to the Indonesian economy
The on-demand service industry in Indonesia has become a vital component of the country’s digital economy, generating employment and improving the everyday lives of millions of Indonesians through it
17 March 2025
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